Payment Guide

How To Make Payment

1. Deposit & Balance Payments

With True Indochina Tours your payment for your True Indochina Tours can be made as flexible and convenient as possible.
In the case of all bookings, including tailor-made luxury travel, your booking will be confirmed by a 30% upfront advance. The full or final payment is required when receiving the Confirmation Invoice and Travel Voucher (Confirmation of final service from our sales). If you fail to meet the payment deadline, we reserve the right to cancel your booking and will inform you of this.
Receipt of your deposit or final payment will indicate that you and your travel agent (when applicable) have read our Terms and Conditions and that you (and your agent) have accepted them.
 
Notes:
  • Payments are required at the time of booking.
  • The Guest must pay all bank charges in the case of a bank transfer. Failure to do so will invalidate your booking and will bring a further charge to cover bank charges.
  • There will be no additional postage fees, booking fees or other hidden charges. Exchange rates are based on live on-day rates at the time of booking and are not subject to change.
  • Late payments risk cancellation.

2. Methods of Payment

Three methods of payment are now available for clients of True Indochina Tours as follows:
 

Online Payment with One PAY

At this stage, we accept most of the major cards with the below service fee.
 
  • Visa, MasterCard, JCB Card are accepted with 3.85% service fee
  • AMEX is accepted with 4.5% service fee for payment in US$ or 3.85% for payment in Vietnam Dong (VND).
We connect with OnePAY Payment Gateway to accept Online Card Payment (www.onepay.vn ). All of your card information is processed through the SSL protocol with an international card security standard. Your card information will not be stored at our system (Merchant).
 
After you have received Invoice Payment Link, please check the information of the Invoice. If all the information is correct, please check the Terms and Conditions and click, I agree with Terms and Conditions and click Submit or Book.
 
You will be redirected to OnePAY Payment Gateway to pay us online with Visa, MasterCard, American Express, and JCB Card with the following steps:
 
Input Card information: The URL (Uniform Resource Locator) will begin with https://onepay.vn/… To make the payment, you will input the following card information:
 
  • Card Number:
  • Expiration Date:
  • CSC (Card Security Code – CVV, CVC):
  • Billing address (Card holder’s address which has been registered with the Issuer Bank)
  • Click “PAY”
  • Online payment password (If you have enrolled 3D- Secure Program for your card with the Issuer Bank namely Verified by Visa for Visa card, MasterCard Secure Code for MasterCard, and J- Secure for JCB Card).
Made by Telegraphic Transfer, Internet Transfer to Our Following True Indochina Tours  (in Association with Viet Vision Travel & Trading JSC) nominal account details:
 
  • Bank name: Saigon Thuong Tin Commercial Joint Stock Bank – Kim Nguu Transaction Office
  • Company’s Address: 31A Van Mieu Street, Van Mieu – Quoc Tu Giam Ward, Hanoi, Vietnam
  • Account name: Viet Vision Travel and Trading Joint Stock Company
  • Account number:020109294821 ( USD) 
  • Address: 209-211-213 Kim Nguu, Vinh Tuy Ward, Hanoi
  • SWIFT Code:SGTTVNVX 
By Western Union (sending money online):
 
Please reach our consultants to get instruction through Contact Form for detailed instructions on making a secure payment. Our team is always ready to support you with any inquiries and ensure a smooth process.